Terms & Conditions

When accessing ‘Little Fairies’ website you agree to be bound by the following Terms and Conditions.
You should not access or use this website if you do not agree with these Terms and Conditions.
Little Fairies’ reserve the right to change these terms and conditions without prior notification.

All items will have a discreet 'Little Fairies' clear label on the back

All deliveries are shipped using Royal Mail Recorded Delivery service and will require a signature upon delivery, I can deliver to your home or business address . I will notify you of delivery date & time to make sure you will be available. If no-one is available to take delivery, the postman will leave a card telling you to collect the parcel from your local Post/Sorting office. You will have one week to collect the parcel, after that time it will be returned to me. If the parcel has to be re-delivered to you, postal charges will apply again same as before ‘Little Fairies’ are not responsible for checking that your delivery address is correct. You will be responsible for the cost of any products sent to a delivery address incorrectly supplied by you.

All deliveries are dispatched in good faith, but occasionally carriers do get it wrong, items sometimes do go missing (very, very rarely does this happen). I cannot be held responsible for this as it is completely out of my control once an order has left. I cannot accept any liability or claim for non arrival, delay or damage to goods once they have left my premises.

Copyright

It is not permitted to publish or copy any part of www.little-fairies.co.uk, including text, images or designs of products.

 All items shown on this website are the property of Little Fairies.

As all of my products are handmade, slight variations may occur between each item.

Returns and Refunds

Refunds will only be given to non-custom items.

*Please note - I will not refund any money on goods that have been opened or used.

Return costs will be down to the customer not ‘Little Fairies’

You will be refunded in the same way you paid. You must notify ‘Little Fairies’ firstly before returning any item to me by e-mail: lisa@littlefairies.co.uk or by telephone: 07950 265399.

You must make contact about returning your item within 4 days of receipt.

No Returns or Cancellations on custom made items.

Custom made being - Any item specially created using the colours, decorations etc…. of your choice. It is recommended that you use the sample service if you are unsure of any design, colour etc….